Terms of Service, Privacy Policy, and Cookie Policy

Effective Date: May 29, 2026

Terms & Conditions

By purchasing from Van der Velde Beheer B.V., operating under the registered trade name S.O.S. MAGIC (the “Seller”), you (the “Buyer”) agree to these Terms & Conditions. Please read them carefully. If you do not agree, do not use this Website or make a purchase.

1. Definitions

“Seller” means Van der Velde Beheer B.V., operating under the registered trade name S.O.S. MAGIC, a company registered in the Netherlands under KVK number 24327349, VAT NL810301076B01.

“Buyer” means any individual or legal entity purchasing from the Seller.

“Primary Digital Product” includes the digital Complete Interpretation Book with video activations and the Interactive Study & Practice Guided Readings Simulator, purchased by the Buyer on the website sosmagic.eu (the “Website”).

“Complimentary Physical Items” means any physical goods shipped to the Buyer strictly as free promotional gifts accompanying the Primary Digital Product, carrying zero commercial cash value.

“Products” collectively refers to the Primary Digital Product and any accompanying Complimentary Physical Items.

2. Intellectual Property

All Website and Product content, including but not limited to: the digital Complete Interpretation Books with the video activations, the Interactive Study Companion & Practice Guided Readings Simulator, texts, graphics, logos, images, unique printed product designs, and packaging, is the exclusive intellectual property of the respective rights holders.

The Seller is an official authorized reseller of the Primary Digital Product and utilizes all related intellectual property materials based on existing agreements with the rights holders.

The purchase of Products does not transfer any intellectual property rights to the Buyer. Any commercial use, reproduction, full or partial copying, publication in open sources, or creation of derivative works based on the Website materials or the Products itself is strictly prohibited without the express prior written consent of the respective rights holders.

3. Prices, Payments & Taxes

Inclusive Pricing: All prices listed on the Website are final and include all applicable taxes, VAT (BTW), and import duties.

Payment of Taxes and Duties: The Seller utilizes specialized distribution and dropshipping partners; all relevant taxes and customs duties are processed and remitted by the service providers. The Buyer is not responsible for any additional tax or customs payments upon receipt.

Payment Processing: Payments are accepted through authorized gateways.

Fraud Prevention: The Seller may cancel an order or suspend access in cases of suspected fraud or chargeback risk.

4. Primary Digital Product

Immediate Access and Loss of Refund Rights: By placing an order and requesting immediate access to the Primary Digital Product, the Buyer explicitly acknowledges, consents, and agrees that once the digital access link is generated, or access to the digital platform/simulator has started, the Buyer loses their statutory 14-day right of withdrawal under EU consumer protection laws. Consequently, all digital purchases are strictly non-refundable and non-exchangeable.

Access to the Primary Digital Product is provided via the internet. The Seller will make every reasonable effort to ensure uninterrupted access to it, but is not responsible for any temporary downtime caused by internet service provider failures, device incompatibility, or necessary technical maintenance.

This tool is designed strictly as an educational study aid to help the Buyer practice and accelerate the understanding of The S.O.S. MAGIC Method. It operates using automated algorithms and contextual processing. All layouts, interpretations and answers are provided strictly for educational and entertainment purposes only.

  • The responses generated by the application do not constitute, and must not be treated as, professional psychological, medical, psychiatric, financial, legal, or personal advice.
  • The Seller makes no guarantees regarding the absolute accuracy, completeness, or real-world outcomes of the automated interpretations. The Buyer assumes full, sole responsibility for any life decisions or actions taken based on interactions with the application.

5. Complimentary Physical Items

All physical items shipped to the Buyer are included strictly as complimentary, promotional gifts. They are strictly non-refundable, non-exchangeable, and cannot be traded for monetary compensation or partial refunds of the Primary Digital Product.

However, we want the experience with The S.O.S. MAGIC Method to be absolutely flawless. In the exceptional event that any complimentary physical item arrives with a confirmed manufacturing defect, such as a printing error on the cards, please contact the support team at support@sosmagic.eu so the case can be reviewed and resolved in the best way possible. If a replacement is approved, it will be shipped free of charge for you.

How to Report a Defect: To help us resolve the issue quickly, please reach out to customer support within 14 days of delivery and provide an unedited video recording of the opening of your brown shipping box, clearly documenting the moment the defect or damage is discovered. The Seller recommends opening the package upon receipt in the presence of the courier or postal employee.

Pay attention: Brown Shipping Box — intended exclusively for protecting the product from deformation during transit. Damage, contamination, or deformation of the brown shipping box is not grounds for any claims.

6. Limitation of Liability

To the maximum extent permitted by law, the Seller's total liability for any claim is limited to the amount actually paid by the Buyer for the specific order.

The Seller is not liable for any indirect losses, lost profits, or moral damages.

7. Force Majeure

The Seller is released from liability for delays or non-performance caused by circumstances beyond its control: natural disasters, wars, transport service strikes, failures in payment or internet systems, or actions of government authorities.

8. Data Protection (GDPR)

All personal data is processed in strict accordance with applicable data protection laws, including the GDPR and Dutch legislation. For detailed information on how personal data is collected, processed, utilized, and stored, please refer to our full Privacy Policy available on the Website.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of the Netherlands.

All disputes are subject to consideration in the competent courts of the Netherlands.

10. Contact Information

Company: Van der Velde Beheer B.V.

Trade name: S.O.S. MAGIC

Registration Number (KVK): 24327349

VAT Number (BTW): NL810301076B01

Website: sosmagic.eu

Support: support@sosmagic.eu

Privacy Policy & Cookie Policy

This Privacy Policy describes how personal data of users of the website sosmagic.eu is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By accessing the website and using our services, you confirm that you have read and understood this Privacy Policy.

1. Personal Data We Collect

We may collect the following categories of personal data:

  • Identification and contact data: Name, email address, phone number.
  • Order and delivery data: Shipping address for Complimentary Physical Items, information about purchased products and order status.
  • Payment data: Payments are processed by authorized payment service providers. We do not collect or store any credit card or banking information.
  • Interactive Study & Practice Guided Readings Simulator Data: Text queries, questions, and inputs submitted by the user directly into the Interactive Study & Practice Guided Readings Simulator interface, along with session timestamps and log data.
  • Technical data: IP address, device type, browser type, operating system, and cookies.
  • Marketing data: Data you provide when subscribing to newsletters or marketing communications.

2. Purposes and Legal Basis of Processing

We process personal data for the following purposes:

  • To perform and manage contracts with users, including order processing and providing access to products.
  • To provide customer support and respond to inquiries.
  • To comply with legal and regulatory obligations, including tax and accounting laws.
  • To send marketing communications, where explicit consent has been given.
  • To ensure security, prevent fraud, and maintain the proper functioning of the website.
  • To maintain the contextual memory and personalization of the Interactive Study & Practice Guided Readings Simulator session, allowing the application to track learning progress and deliver tailored educational interpretations.

3. Data Sharing with Third Parties

We may share personal data only with:

  • Authorized payment systems — for secure payment processing.
  • Delivery partners — for shipping physical products.
  • IT and AI service providers — including hosting, cloud database, artificial intelligence (AI) processing, email, and analytics services necessary to power the Website, Flipbook and the Study & Practice Guided Readings Simulator.
  • Accounting and legal advisors — where required by law.

All third parties process personal data strictly in accordance with applicable data protection laws and contractual obligations.

4. International Data Transfers

Personal data may be transferred to and processed in countries outside the European Union (EU) and the European Economic Area (EEA), including to locations where our service providers or operational partners operate. In such cases, we rely on appropriate safeguards under the GDPR, including Standard Contractual Clauses (SCCs) adopted by the European Commission, ensuring an adequate level of data protection.

5. Data Retention

We retain personal data only for as long as necessary for the specific purposes described:

  • Order and accounting data: up to 10 years, in accordance with applicable EU tax and statutory retention legislation.
  • Study & Practice Guided Readings Simulator Data: retained for the duration of the user's active account life cycle to maintain session history, or until a formal deletion request is submitted by the user.
  • Marketing data: until consent is explicitly withdrawn.
  • Technical data and system logs: up to 12 months.